Refund policy
No Refunds on Digital Downloads
At Preset Palette, we take pride in offering high-quality digital products. Due to the nature of digital downloads, all sales are final, and we do not offer refunds or exchanges once a purchase has been made.
Before You Purchase
We encourage customers to carefully review product descriptions, preview images, and any included details before completing a purchase. If you have any questions about a product, please contact us at contact@presetpalette.com before making your purchase.
Technical Issues
If you experience any technical difficulties accessing or using your purchased presets, please reach out to us at contact@presetpalette.com, and we will do our best to assist you.
By completing a purchase on Preset Palette, you acknowledge and agree to this return policy.